Webinar Instructions

Register for the webinar as an attendee

To register click on the link for the webinar, you will be taken to the ‘registration page’ for your webinar. Register as an attendee with your full name (Firstname and Surname) and an email address. You will receive reminder e-mails about the webinar you are signed up to.

After Registration

Once you are registered as an attendee, you will always see the ‘thank you page’. 

When the webinar status is “Live” and the webinar has already begun, there will be a button (Join Webinar in Progress) on the ‘thank you page’ which will redirect you to the webinar page. 

If the webinar is not yet live, and the webinar status is still on ‘countdown’, you will not be directed to the webinar. After leaving (or refreshing) the ‘thank you’ page, you will be taken to the countdown page, which will give you an indication of when the webinar will commence. If the ‘countdown timer’ is activated in the webinar settings, you will see a timer counting down to the starting of the webinar. If not you can read when the webinar is due to start.

Returning to the webinar page at a later time/day

If you stay on the same computer and return to the webinar URL, then you will always see the countdown page (or the live page if the webinar is live at that moment) and you don’t have to register for the webinar again. This happens because our Webinar System places cookies on your computer as soon as you register for the webinar. This means that every time that you visit the same webinar, you will be recognized by the page as an attendee and be redirected to the current webinar page immediately without registering again.

The Login Tab

If for some reason the cookies are deleted from the computer, or you decide to attend the webinar on another computer or smartphone, then you won’t be automatically redirected to the current status page of the webinar. In this case, you have the option of logging into the webinar using the ‘login tab’ with the same email address you have signed up with. If you use another e-mail to login, it won’t work and you will receive an error notice.

When The Webinar Is 'live'

The golden rule is to refresh your browser. If you arrive early and we are still in the process of setting up the final parts of the webinar you will see a screen of 'static' with a message that says the webinar has not started yet. keep on refreshing your browser because we are seconds away from starting.

Missed A Webinar!!!

You need to get into the habit of registering for each webinar every week. Because if you miss it 'live' you can always watch the replay.

So what if you have joined and want to watch some older webinars?

Just click onto them and register for them to gain access straight away.